Measurement Protection & Assurance

Worried about ordering the wrong size after purchase? Our Measurement Protection & Assurance has you covered. This service is one of the rarest in the industry — and without a doubt, the most affordable. No one else offers this at a lower price.

Add our Measurement Protection & Assurance service for just 2.1%-2.3% of your order amount (excluding tax) when configuring your shade. This is an optional add-on you purchase at checkout. If the product doesn't fit upon delivery, you can request an exchange within 90 days of receipt, subject to our terms and conditions. Our team will manage the replacement process efficiently, ensuring a seamless, hassle-free experience. Shop with confidence, knowing we're here to support you. Once selected, you'll enjoy the following benefits:

1. Size Error Protection
If you receive your shade and find that it doesn't fit — whether too large or too small due to an error in the measurements you provided — we will remake it for you at no additional cost. You'll receive a remade finished product without motor.(Replacing the motor is very simple, and we will provide you with a video showing how to replace it.)

2. Shipping Insurance (complimentary, provided by us)
1. Package lost in transit
2. Package stolen or missing after delivery
3. Package damaged in transit

Service Details:
1. The guarantee is valid for 90 days from the date of receipt.
2. Due to the unique nature of custom products, each item is eligible for only one remake under this protection plan.
3. Our team will manage the remake process efficiently, ensuring a seamless, hassle-free experience.

Shop with confidence — we've got you covered from measurement to installation:)

View service provider's T&C: https://www.xcottons.com/#/terms/SP-FR-delay